Shipping policy

Shipping Policy

At Avelo Wellness, we work to process and ship orders as efficiently as possible.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may be longer during high-demand periods, holidays, or promotional events.

Shipping Times
Shipping times vary depending on your location and the product ordered. Estimated delivery times are provided as a guide only and are not guaranteed.

Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Delays
While we aim to deliver orders within estimated timeframes, delays can occur due to courier issues, customs processing, weather, or other factors outside our control. Avelo Wellness is not responsible for shipping delays once an order has been dispatched.

Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout. Avelo Wellness is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible at Support@Avelowellnes.com.

Lost or Delayed Packages
If your order appears to be significantly delayed or lost in transit, please contact us and we will do our best to assist you in working with the shipping carrier.

Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated.

Contact
If you have any questions about shipping, please contact us at Support@Avelowellnes.com.